Business Analyst – AI & Automation

Position Summary:
Siemon is seeking a Business Analyst – AI & Automation to help improve business processes through automation and artificial intelligence.
The Business Analyst will work directly with business teams to understand and document current processes, identify improvement opportunities, design future-state processes, and translate business needs into clear requirements for automation solutions. The role will partner closely with technical resources developing solutions using technologies such as Microsoft Power Automate, Power Apps, Copilot Studio, AI, and other automation technologies.
The Business Analyst will remain engaged throughout the solution lifecycle, from process discovery and business-case validation through requirements, testing, deployment, adoption, and continuous improvement.
Experience working with complex operational processes is important for this role. The ideal candidate will have experience in a manufacturing, supply chain, distribution, or similar environment where business processes span multiple functions, systems, and geographic regions.
Key Responsibilities:
Analyze and document current business processes
• Work with business stakeholders and subject matter experts to understand existing processes, workflows, business rules, pain points, exceptions, and manual activities.
• Facilitate process discovery sessions and stakeholder interviews.
• Develop current-state process maps documenting process steps, roles, systems, handoffs, decisions, and dependencies.
• Identify inefficiencies, bottlenecks, redundant activities, and opportunities for automation or AI.
Validate the business case and expected value
• Establish current-state baselines and quantify expected benefits, costs, and business impact of proposed solutions.
• Define measurable success criteria and KPIs to validate the business case and measure value following implementation.
Design future-state automated processes
• Collaborate with business stakeholders and technical teams to redesign and simplify processes before automating them.
• Develop future-state process maps defining how work should operate after automation.
• Determine which activities should be automated, AI-assisted, simplified, eliminated, or remain human-driven.
• Ensure appropriate approvals, controls, exception handling, and human oversight are incorporated into future processes.
Translate business requirements into solution specifications
• Convert business needs and process designs into clear, actionable requirements for technical teams.
• Develop requirements including user stories, acceptance criteria, business rules, process logic, data requirements, and exception scenarios.
• Define expected inputs, outputs, integrations, notifications, approvals, and user interactions.
• Serve as the primary bridge between business stakeholders and the automation/AI development team.
Own business interaction, validation and user acceptance testing
• Lightweight project management during the development process to work between the business and technical resources and resolve obstacles
• Develop UAT plans, test scenarios, and acceptance criteria based on documented requirements.
• Coordinate testing with business users and subject matter experts.
• Validate that solutions meet business requirements and support the intended future-state process.
• Document gaps and defects, coordinate resolution, and obtain business acceptance prior to production deployment.
Drive adoption, value realization, and continuous improvement
• Support business teams through implementation and transition to new automated processes.
• Develop or coordinate process documentation, user guidance, and training.
• Monitor adoption and gather feedback following deployment.
• Measure actual results against defined success criteria and expected business benefits.
• Identify opportunities to refine, expand, and improve deployed solutions.
Additional Responsibilities:
• Maintain standardized process, requirements, and solution documentation.
• Help establish reusable Business Analysis practices, templates, and standards for the AI and automation program.
• Participate in automation project planning and status reviews.
• Identify dependencies across processes, systems, data, and organizational teams.
• Support change management activities associated with redesigned business processes.
• Ensure solutions have clearly defined business ownership and operating procedures before deployment.
Qualifications:
Required
• Bachelor’s degree in business, Information Systems, Engineering, Operations, or a related field, or equivalent relevant experience.
• 5+ years of experience in business analysis, process improvement, systems analysis, operational excellence, or a related role.
• Demonstrated experience analyzing, mapping, and improving business processes.
• Experience analyzing and improving business processes within a manufacturing, supply chain, distribution, or similarly complex operational environment.
• Experience gathering and translating business requirements into functional requirements or user stories.
• Experience with process-mapping techniques such as swimlane diagrams, BPMN, or value-stream mapping.
• Experience planning or coordinating user acceptance testing.
• Experience analyzing business processes that span ERP, CRM, supply chain, manufacturing, or other enterprise systems.
• Strong facilitation skills and experience working with business users, subject matter experts, managers, and technical teams.
• Working knowledge of lightweight project management practices
• Strong analytical, written communication, and documentation skills.
• Ability to understand complex business processes and translate them into structured, actionable requirements.
Preferred
• Experience working within a global manufacturing organization, including processes spanning functions such as sales, customer service, supply chain, procurement, manufacturing, inventory, quality, and fulfillment.
• Experience supporting workflow automation, low-code development, RPA, or AI-enabled business solutions.
• Familiarity with Microsoft Power Automate, Power Apps, Copilot Studio, Microsoft 365 Copilot, or the Microsoft Power Platform.
• Experience with process improvement methodologies such as Lean, Six Sigma, BPM, or Value Stream Mapping.
• Familiarity with APIs, system integrations, databases, and data flows.
• Experience working in an Agile or iterative development environment.
Key Competencies:
Process Thinking: Understands end-to-end business processes and how people, systems, data, and decisions interact.
Analytical Thinking: Breaks complex processes into understandable steps, rules, decisions, exceptions, and requirements.
Business Value Orientation: Connects automation opportunities to measurable business outcomes and validates whether expected value is achieved.
Facilitation: Leads effective discussions with business teams to understand requirements and challenge existing processes.
Requirements Discipline: Produces clear requirements that enable developers to build and business users to validate solutions.
Business and Technology Translation: Communicates effectively between business stakeholders and technical teams.
Continuous Improvement: Looks beyond automating existing work to simplify and improve the underlying process.
Ownership: Follows initiatives through analysis, requirements, testing, deployment, adoption, and refinement.