Main Aspect of Job
Work closely with GPS team members to efficiently finalise project tasks. This role involves supporting team members by ensuring timely quote submissions, gathering project and sharing weekly project updates with stakeholders, gathering deliverables, managing billing processes and training with the project coordination team to learn essential administrative tasks.
Qualifications and Experience
Essential
- Educated to A level or equivalent.
Preferred
- Knowledge of Salesforce CRM.
- Knowledge of EMEA region countries and their sales tax systems.
Skills
- Organised and detail orientated work habits.
- Ability to follow written and verbal instructions.
- Strong verbal and written communication skills.
- Strong PC skills using MS Office products (Excel, Word and Outlook).
Behaviours
- Understands and will adhere to Siemon Company Culture Code.
Specific Responsibilities
- Collaborate with GPS Coordinators to understand their role, enabling support for the Deployment teams as needed during periods of absence.
- Under the guidance of GPS team members, engage subcontractors to collect the necessary documentation for project closeout, including deliverables such as clients reports, site photos, test results, warranties, as builts, and invoices. Collaborate with the relevant GPS Coordinator and Field Ops to review deliverables and confirm no further follow-up with subcontractors is needed.
- Upload project deliverables to designated Shared drive folders and the client’s GPS webTRAC, ensuring all documentation is categorised and uploaded correctly.
- Collaborate with GPS team members to input and submit Client and Subcontractor project billing into the portal queue via our Customer Relationship Manager (CRM, eg Salesforce).
- Ensure all Purchase Orders, Invoices, and Client billing approval are uploaded and associated to the correct project billing profile, verifying accuracy and alignment with the Client and Subcontractor project quotes. Adhere to tax procedures outlined in our GPS Guidebook during the billing process.
- Ensure billings are sent to Finance correctly and in a timely manner
- Post invoices on customer portals ready for payment
- Ensure invoices are forwarded to customer contacts for payment when there is no customer upload portal or email address for electronic invoice delivery
- Follow up with the customer when invoice payment is overdue
- Ensure contractor payments are processed
- Work with the GPS team members and Regional Sales Managers in addressing non-responsive subcontractors to ensure Certified Installers (CI) compliance with Siemon GPS terms and conditions.
- Provide administrative support to GPS team as needed.
- Support coordinators in Infrastructure Move Add or Change (IMAC) projects by requesting contractor invoices, creating quotes, and processing billing.Coo