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Product Warranty Statement

The Siemon Company delivers a full range of product and system warranty programs:

  • A one (1) year repair or replace warranty on Tools & Testers
  • A five (5) year repair or replace warranty for all Siemon Products (cabling system connecting hardware) when not installed in a certified Siemon Cabling System®
  • A sixteen (16) year Siemon Cabling System® (System 5eSM, LightSystemSM) warranty covering application assurance, Product, cable, and labor for installations performed by Siemon Certified Installers in a registered cabling system using Siemon connecting hardware and qualified cable
  • A twenty (20) year premium Siemon Cabling System® (Premium 5e™, Ultralink™, System 6SM, and UltraLightSM ) warranty covering application assurance, product, cable, and labor for installations performed by Siemon Certified Installers in a registered cabling system using Siemon connecting hardware and qualified premium cable

Please contact your local Siemon Company sales office to obtain warranty details for conditions and limitations.

WARRANTY POLICY - CONNECTING HARDWARE PRODUCTS

THE SIEMON COMPANY MAKES NO WARRANTY, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY PRODUCT SOLD UNDER THIS CONTRACT. However, The Siemon Company warrants such product to be free from defects in material and workmanship; should any quantity shipped hereunder fail to conform to the description of goods covered hereunder, The Siemon Company will, upon written notice from Buyer of such non-conformity within five (5) years after date of shipment, either replace it F.O.B. original point of delivery, or refund the purchase price, at The Siemon Company's option, and shall have the right to require Buyer to return the defective product to The Siemon Company's plant unless such return is impracticable. The remedies provided herein shall be Buyer's sole and exclusive remedies, and no statement or recommendation not contained herein shall have any force or effect unless in writing and signed by an authorized officer of The Siemon Company. IN NO EVENT WILL THE SIEMON COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER ASSERTED IN CONTRACT, TORT, OR OTHERWISE.

This warranty applies only to those Cabling Products that are used to terminate or cross-connect telecommunications cabling. Warranty terms for other categories of Cabling Products (e.g., tools, test equipment, etc.) may vary.

Warranty Request Form